Just Beauty Direct

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Just Beauty Direct – Customer Reviews

Posted on | July 18, 2008 | 57 Comments

Just to let you all know that the all customer comments are now posted on the website – see here for the most up to date

We regularly get e-mail feedback from our customers, almost all of this is positive we are delighted to say. We have been asked if there is an option to leave thanks and endorsements on the website; however to do that we would apparently lose the product reviews, which we know you find helpful (‘cos you tell us!)
So we thought we would post a thread on the blog for you to complete as you like. Not only does it assist others in deciding whether to purchase from us, it also enables us to act on feedback if required.
The JBD team do their best to pack and dispatch your perfect products promptly – and we know how much you appreciate this – below are some of the e-mails we have received recently (most recent are at the end of the thread). Please feel free to add your comments to the blog, or of course, contact us through the ‘contact us’ page on the website.

1-customer-references-cartoon-med.jpg

From Irmelin, Denmark – Friday 18th July 2008

Hi, Just Beauty Direct
I ordered this nice Smashbox stuff Tuesday 15 July, and already Friday 18 July its arrived………..FANTASTIC, WAW, and THANK YOU for a SUPER NICE summer coloured lip gloss.
Best regards
and a Beautiful Summer to all of you at
Just Beauty.

Category: Customer Reviews, Something Else

Comments

57 Responses to “Just Beauty Direct – Customer Reviews”

  1. Just Beauty Direct
    July 18th, 2008 @ 11:11 am

    From Clare 15/7/08

    Thanks for the fast delivery and the freebie glosses

  2. Just Beauty Direct
    July 18th, 2008 @ 11:14 am

    From Jean 27/6/08

    What I forgot to say in the e-mail I have just sent to you is that my daughter is very impressed also with the efficient way you process orders. She cannot fault you in any way

  3. Just Beauty Direct
    July 18th, 2008 @ 11:16 am

    From Michelle 26/6/08

    Please accept my much belated thanks for the order I received last week!

    I really appreciate the little extra’s you added, although not necessary, they were very thoughtful!

    After my recent holiday, I’ve been put on a strict budget control, so it may be some time before
    I get back to the site – but I definitely will!

    Take care & keep up the good work.

  4. Just Beauty Direct
    July 18th, 2008 @ 11:20 am

    From Danielli dated 17.6.08

    Hi Jane,
    I just want to say, it is very refreshing to find a company that is so personal like yours, and offers such good customer service. You have managed to help me on both occasions when I have been seeking that lip gloss. Thank you very much.
    Kind Regards,

  5. Just Beauty Direct
    July 18th, 2008 @ 11:22 am

    From Krystina dated 14/6/08

    Received my order today. I was impresseed with the fast delivery. This
    has made all three girls very happy in this household.

  6. Just Beauty Direct
    July 18th, 2008 @ 11:25 am

    From Jenny 12/6/08

    Many thanks for your most efficient service,today I recieved my Ojon shampoo.I just love these products and was purchasing from QVC,however I had to scan the web to see where else I could buy Ojon,as QVC just do not have the products in stock.So from now on I will use you “Just Beauty Direct” as I am most impressed, you posted my order one day and I recieved it the next………..Brilliant…….it does’nt get much better than that………..Many Thanks………Jenny

  7. Just Beauty Direct
    July 18th, 2008 @ 11:28 am

    From Kathryn on 7.6.08

    Hi Jayne,
    Thanks so much items arrived rapidly this morning and delighted had so much
    sucess with a pearl Trind I recently tried.
    Will not hesitate to purchase more items from you in the future.
    Kindest regards Kathryn

  8. Just Beauty Direct
    July 18th, 2008 @ 11:31 am

    From Linda on 7/6/08

    Hello Jane and team

    I’m not replying with a query but a big thank you for this order. I received
    it this morning!! . It is lovely to be shopping with you again – it is a lovely
    experience when dealing with your website (like a big hug from a good
    friendx).
    I’ll be in touch soon

  9. Just Beauty Direct
    July 18th, 2008 @ 11:34 am

    From Hazel 31/5/08

    Hi JBD

    Item has just arrived. Many thanks for your help and also for the ‘mini’ enclosed. It’s nice (and rare) to get such good service from anywhere these days!

    Best wishes

  10. Just Beauty Direct
    July 18th, 2008 @ 11:35 am

    From Mary 30/6/08

    Hi
    Just to say a big thank you. I have just received my goodies thank you so so much. I will always do my business with you and I shall be telling friends about you too. Please let me know of any fantastic offers and any innovative products. What about mascara. And do smash box do foundations. Please let me know. You have been brilliant and will recommend you.

  11. Just Beauty Direct
    July 18th, 2008 @ 11:39 am

    From Tereza on 29/5/08

    Good Morning,
    I just thought that I would pop a quick email to say how impressed I’m with your services. I ordered a make-up primer just two days ago and got it already here! Well, that’s what I call an efficient service!
    Many thanks

  12. Just Beauty Direct
    July 18th, 2008 @ 11:42 am

    From Jasmine on 24.5.08

    Hi Jayne
    Thanks so much for getting my two latest orders out so quickly and for the extras you sent. I can’t tell you how pleased I am with my purchases.
    You really do provide the most wonderful service.
    Kindest regards
    Enjoy your weekend.

  13. Just Beauty Direct
    July 18th, 2008 @ 9:27 pm

    From Consella 12/5/08

    Thank you so much for my order. It arrived beautifully packaged and in a Bare Escentuals box which was a lovely surprise. Part of the order is for my daughter and I can now make it even more special.

    I will certainly be purchasing more products from you and recommending you to friends.

  14. Just Beauty Direct
    July 18th, 2008 @ 9:30 pm

    From Caroline 12/4/08

    Hi there
    Just got my order and wanted to say how pleased I am with the bits and the bags they come in are lovely-thank you and look forward to doing business with you again!

  15. Just Beauty Direct
    July 18th, 2008 @ 9:34 pm

    From LC – 21.6.08

    I would just like to tell you how impressed I am by the speed of your
    service. Having placed an order at 12.15 yesterday, my order arrived before
    10.00 today! Superb service. Thank you.

  16. Just Beauty Direct
    July 18th, 2008 @ 9:36 pm

    From Grania 30.5.08

    Just a note of appreciation regarding your products, prices and service. I
    ordered my bare escentuals from you a couple of days ago, and they are here
    already. Your prices are great and the free postage and quick service are
    much appreciated – I will definately be shopping with you again.

  17. Just Beauty Direct
    July 18th, 2008 @ 9:39 pm

    From Farzani – 26.5.08

    Just a quick note to say a big “thank you”, I received my order last week
    and absolutely love everything! Thank you so much for the little extra
    aswell (the pink baby kabuki), it is gorgeous, I am so chuffed!

  18. Just Beauty Direct
    July 19th, 2008 @ 9:11 am

    From Kirstie – 19th July 2008

    I just wanted to say thank you for your excellent service. I received my
    parcel this morning. Thank you very much for the lipgloss, it’s lovely.

  19. Just Beauty Direct
    July 20th, 2008 @ 12:05 pm

    From Suzanna – Sunday 20th July 2008

    Hello there!
    I just wanted to drop you a line to say thank you for such a fabulous
    service. I placed an order late Friday afternoon and I received it Saturday
    morning – which is quite amazing! Thank you also for the gifts – they are
    great products and much appreciated. I will definitely order from your
    website again.
    Many thanks,
    Susanna

  20. Just Beauty Direct
    July 20th, 2008 @ 1:40 pm

    From Pamela – 20th July 2008

    Wonderful service. Order so
    beautifully presented plus a freebie.
    What more can you ask for! Keep up the
    good work.
    Can’t praise you enough.

  21. Just Beauty Direct
    July 24th, 2008 @ 4:42 pm

    From Gill – 22.7.08

    Hi many thanks, got the parcel yesterday & thank you for the free gift very much appreciated, a very nice touch.

  22. Just Beauty Direct
    July 24th, 2008 @ 4:44 pm

    From Di – 21.7.08

    Thank you, safely received on Saturday. Beautiful packaging and thanks for the ‘little extra’

  23. Just Beauty Direct
    July 24th, 2008 @ 4:45 pm

    From Andrea – 21.7.08

    Hi,
    Received my order this morning.Thankyou so much for posting so quickly and thankyou also for the Smashbox lipgloss.That was so nice of you.will be back for more Smashbox!
    with best wishes
    Andrea.

  24. Just Beauty Direct
    July 26th, 2008 @ 4:11 pm

    From Christine on 26.7.08

    Hi Jayne and team just wanted to thank you for the Smashbox wet to dry foundation. I ordered Friday 25th July late afternoon and couldn’t believe it arrived Sat 26th July NEXT DAY. I cant get next day delivery anywhere for the postage you charge. QVC take note !
    Fab product packaged beautifully.
    Once again many thanks once again.
    I will be back !!!!

  25. Jayne
    July 30th, 2008 @ 3:45 pm

    From Joy 30.7.08

    once again my order arrived promptly and beautifully packaged. Thanks for
    the smashbox sample, nice surprise!
    thanks joy

  26. Jayne
    July 30th, 2008 @ 3:46 pm

    From Belinda 30/7/08

    Good Morning
    Just a quick e-mail to say thank you again for another speedy service

  27. Jayne
    July 30th, 2008 @ 11:26 pm

    From Louise – 30.7.08

    Hi just Beauty

    Thanks a lot for the speedy delivery, and the great makeup bag as an
    extra, really liked it and went lovely with the new Smashbox makeup I had
    purchased. Great products and great service.
    Will definately shop again!

  28. Jayne
    July 31st, 2008 @ 10:21 am

    From Linsday 31.7.08

    Hi. Just a quick note to say thank you for your prompt attention to my
    Smashbox order – it arrived the next day. Thank you so much, as well, for
    the lovely Smashbox lipgloss gift – it was a wonderful surprise, and such a
    gorgeous summery colour. With your attractive prices, low P&P and kind
    attention to detail, I will certainly shop with you again.
    With very best
    wishes, Lindsay

  29. Jayne
    July 31st, 2008 @ 5:10 pm

    From Alison 31.7.08

    I received the o gloss today and would like to say how impressed I am with your service and customer care, you have a new loyal customer and I will recommend you to all of my friends.
    Thank you
    Alison

  30. kerri gt
    July 31st, 2008 @ 7:58 pm

    I’m so impressed with the service I received from JustBeautyDirect. I discovered Smashbox cosmetics when i was in NY this year but the store i bought it from doesn’t ship to the UK (more fool them!). To find this UK stockist was fantastic and the prices are really competitive. Best of all I placed an order for SPF Primer, and the O-Gloss duo on Friday and they all arrived on the very next Monday! The purple gift bag they were packaged in was a really nice touch, and the two free gifts I received – both from the same range and both a proper size (not a one use sachet which is so often the case)were a lovely suprise. I’ve already been recommending the site to my friends and will definitley be back – its so refreshing to find a company with such wonderful all-round service, everyone at the company should be very proud :-)

  31. Jayne
    August 6th, 2008 @ 12:34 am

    From Anne on 5.8.08

    Just to let you know that my Smashbox parcel arrived this morning. Sent fast
    well packed and beautifully presented. I’m just delighted with everything
    and I’m sure I’ll be back. Many thanks to you all, Anne x

  32. Jayne
    August 6th, 2008 @ 12:35 am

    From Jean on 5.8.08

    Received today. Thanks for brilliant customer service. Rapid delivery and nicely wrapped. Little samples a nice touch too. Pleasure doing business.
    Jean

  33. tanniviva
    August 8th, 2008 @ 6:12 pm

    Have just read some of the comments here and I have just realised that what i thought was an error on a recent purchase and that you had sent me too many pots, was actually a freebie, thank you so much, it was a BE radiance which I had debated on ordering. Yesterday my ultimate brush arrived and with it was the fan brush from Ultimate.
    I am thrilled to bits with the service you guys deliver,other companies need to take note.
    Thanks again for a brilliant service and fantastic products.

  34. Jayne
    August 9th, 2008 @ 5:28 pm

    From Fiona on 9.8.08

    I have made several purchases from your website, my most recent being the AD Skin Synergy products this week. As always, my goodies came very quickly and were beautifully wrapped. I am so pleased with your service, I would not dream of shopping anywhere else for my beauty items and I will recommend you to all my friends. Thanks so much Jayne, you put so much thought into everything you do and it really is appreciated.

    Fiona

  35. Jayne
    August 16th, 2008 @ 3:00 pm

    From Jackie on 11.8.08

    Order received today – thank you! Very impressed with your excellent delivery service. I will definitely be using your company again!

    Thank you.

    Jackie

  36. Jayne
    August 16th, 2008 @ 3:02 pm

    On 13.8.08 from Jacqui

    Hi,
    Just to thank you for such wonderful service, I only ordered yesterday and
    the item arrived this morning. I am very impressed.
    I will keep looking at your website as I require other Ojon items that you
    don’t have in stock at the moment.
    Best Wishes
    Jacqui

  37. Jayne
    August 16th, 2008 @ 3:04 pm

    From Jools on 15.8.08

    Hi Jayne and all at JBD,

    Received my parcel today WOW speedy delivery and beautiful packaging as always and a little extra to die for. Jayne you are a naughty lady but I love you

    A HUGE to you all

    Jools

  38. Jayne
    August 16th, 2008 @ 3:05 pm

    From Judy on 14.8.08

    ….thank you for such excellent customer service

  39. Jayne
    August 16th, 2008 @ 3:05 pm

    From Lucy on 16.8.08

    HI HAVE JUST RECEIVED ITEMS I ORDERED 2 DAYS AGO,
    AM SO PLEASED WITH THE VERY FAST SERVICE,
    PRESENTATION OF ITEMS ALL IN LOVELY GIFT BAGS,
    AND THANK YOU FOR THE FREE GIFT OF LIP GLOSS,
    WILL BE RECOMMENDING U TO MY FAMILY & FRIENDS
    THANK YOU
    LUC

  40. Jayne
    August 24th, 2008 @ 4:53 am

    from Janis on 21.8.08

    Just to let you know that my order arrived in record time. Thank you very much I am totally delighted with your service and will certainly use you regularly from now on.
    Janis

  41. Jayne
    August 24th, 2008 @ 4:56 am

    From Kay 22.8.08

    Thank you so much for such a quick service.

  42. Jayne
    August 24th, 2008 @ 4:57 am

    From Jan 23.8.08

    Just to say how impressed I am with your service….ordered Wednesday lunchtime, received by Friday lunchtime and superbly presented….you can’t get much better than that…..the Smashbox lip gloss little extra was also much appreciated…..this was the first time I had ordered from you, but it won’t be the last.
    My thanks to all concerned.
    Jan
    (from Portsmouth)

  43. Jayne
    August 24th, 2008 @ 4:59 am

    from Anita 21.8.08

    I am just new to your company i.e. 2 days ago and have already received my
    order. Very pleased, I have saved a fortune and I was impressed with the
    lovely organza bag that my order arrived in.

    Will certainly shop with your Company again.

    Thank you

    Anita C

  44. Jayne
    August 24th, 2008 @ 5:05 am

    From Sheena on 23.8.08

    Dear Jayne
    Goods had arrived today when i got in.Thank you again so much for prompt
    customer services and your personal help. The freebies are lovely and thank
    for your generosity.
    Best wishes
    Sheena

  45. Jayne
    August 24th, 2008 @ 5:09 am

    from Lisa on 24.8.08

    I would just like to thankyou for speedy delivery service. i placed my order
    at 11.15am friday and my products arrived the very next morning.i am very
    pleased with all of my order and thankyou for the free lip pencil. your
    website is so easy to use and the p&p is the cheapest i have ever come
    across.it is great to have found a top notch makeup range (Smashbox) that is
    affordable and not having to pay p&p on every single item,
    i will definitely be back for more.

  46. Jayne
    August 29th, 2008 @ 11:33 am

    From Aislinn 26.8.08

    thanks very much. received and enjoyed. appreciate your note

  47. Jayne
    August 29th, 2008 @ 11:36 am

    From Sophie 26.8.08

    You’re very efficient, best I’ve ever had ordering online, I’m really impressed.

  48. Jayne
    August 29th, 2008 @ 11:39 am

    From Carmen 28.8.08

    Yesterday I have received my order and it’s great!! the packaging, the samples… and I hope the Ojon restoring product!
    I’m sure I will buy again because I’m very interested in the best and latest beauty products and your service is great.
    “Muchas gracias” from Barcelona!!

  49. Jayne
    August 29th, 2008 @ 11:51 am

    From Julie 29.8.08

    Just to say thank you for your wonderful service. I placed two orders and
    have been impressed with the prompt delivery and I love the organza bags
    that they are wrapped in. I have recommended you to my friend who also uses
    BE and she has already placed orders and was very pleased with the service.
    Keep it up you are now my favourite beauty web site.
    regards

    Julie

  50. Jayne
    August 30th, 2008 @ 1:55 pm

    From Zoe on 30.8.08

    Hi

    Just wanted to send a note to say that once again I was really happy with
    the service I received from you. The service is swift, the packaging
    beautiful and the products amazing.

    I am certainly a happy customer and will definitely be back again.

    Thanks
    Zoe

  51. Marion
    September 2nd, 2008 @ 4:15 pm

    To all at JBD,

    Just had to pop in and thank you again for your wonderful service.
    Am always spoilt for choice with such an excellent range of beauty products to choose from.
    Every parcel looks like a present and they often are, a present to me! ;)
    Thanks for your wonderful service and keep up the good work!

    Take care,
    Marion

  52. Jayne
    September 5th, 2008 @ 9:49 am

    from Lisa on 4.9.09

    Just received my latest order – huge thanks everything was fab again – you
    enclosed a free sample of smashbox bombshell lipgloss – I am in love!!!!!!
    Will you be getting the full size back in stock? Pretty please!!!!!!

  53. Jayne
    September 5th, 2008 @ 9:50 am

    from Kim on 5th September 2008

    I just wanted to tell you how pleased I am with my recent order of Smashbox
    makeup. I was really impressed with how quickly I received my order and how
    nicely it was all packaged in the lovely little organza bags, thank you!

    I was also really pleased with the products, I usually buy Smashbox from QVC
    but you are so much cheaper and with a better selection, I will be back!!!!

  54. Jayne
    September 14th, 2008 @ 7:18 pm

    from Jackie on 9.9.08

    Hello,
    Received my order today, my first one from you and just want to say how
    pleased I am, not only with the products but with the delivery (being in
    France)and the wonderful suprise of finding 3 free gifts in my parcel (and
    the cute little bags !).
    Hoping to order again soon and will tell my friends too ! Thanks again. All
    the best.
    Jackie.

  55. Jayne
    September 14th, 2008 @ 7:19 pm

    From Bhavna on 10.9.08

    Hi,

    I just wanted to say a massive thank you for the beautifully wrapped
    products I ordered and the lovely gift. Your service and presentation is
    second to none! And not to mention great prices!

    Thank you so much again.

    Bhavna

  56. Jayne
    September 14th, 2008 @ 7:20 pm

    From Jeanette on 12.09.08

    Just a quick Email to say a big thankyou for my order which arrived
    today!!That,s some speed.Everything was beautifully packaged and what a
    lovely surprise to find a gift.Many thanks. Jeanette x

  57. Jayne
    September 18th, 2008 @ 1:58 pm

    From Elizabeth on 18.9.08

    Thank you for the prompt and speedy delivery…I’m very impressed….